1. The company behind this site
The site you are reading is operated by BSS CONCRETE LLC, a limited liability company engaged in concrete construction and structural flatwork, founded and run out of the Salt Lake valley in Utah. BSS CONCRETE LLC is addressed at 2901 W Haun Dr, West Jordan - 84088-9624, United States (US). Questions, requests and privacy concerns sent to the company should be directed to that address or to the contact email below.
2. Introduction and scope
This Privacy Policy describes the personal information that BSS CONCRETE LLC may receive and use when a visitor uses the pages found under the domain bssconcrete.mom, including the homepage, the services page, the contact page and all related content (together, the Site). The developer of the technical material shown on these pages is the BSSConcrete organisation, which together with BSS CONCRETE LLC keeps the Site running. In these paragraphs the words we, us, our and the Company refer to BSS CONCRETE LLC unless the sentence clearly needs a different reading. The words the Site refer to the collection of web pages described above.
This policy is designed to tell you plainly what data flows, in which direction it travels and how we protect it. We keep the language simple on purpose, because a privacy notice that hides its meaning behind lawyer language helps no one. If a sentence reads like a promise, it is also a procedure that BSS CONCRETE LLC actually follows in its ordinary work.
The scope of this policy is limited to information that is collected through the Site or in direct contact with the Company that a visitor initiates from these pages. Information that a customer shares with us away from the website, such as in a paper bid folder or over a telephone line, is handled under the same standards of care described here but is not collected through the technical means of the Site.
3. Information you give us directly
When you use the contact form on the Site, or when you send an email to the address shown on the Site, you choose what personal details to share. The most common pieces of information are your name, your email address, a subject line and the text of your message. Depending on the nature of your enquiry you may also choose to include a phone number, a location for a planned pour, or a rough description of a concrete project you wish to discuss.
That self-supplied information is the fuel for answering your question. If you ask about a driveway pour we need roughly where the site sits; if you ask about a commercial slab we need an idea of the square footage; if you ask about pricing we need a contact channel to reply. We limit collection to what the conversation reasonably needs and we do not run compulsory forms that demand fields you never intended to fill.
We ask that you never send through the Site or by email any sensitive categories of information you would not want an office worker to read aloud, such as financial account numbers, identification document numbers or health records. There is no lawful need for those details in a discussion about fresh concrete, forms and finishes, and mailing them only adds risk to your own mailbox.
4. Information gathered automatically
Like nearly every website on the public internet, the Site is served by infrastructure that records a small technical shadow of each visit. That shadow can include the Internet Protocol address of the device, the type and version of the browser, the operating system, the referring page, the pages requested, the date and time of each request, and basic performance data about how quickly those pages arrived. This automatic information is gathered without you typing anything, simply because your browser and the server must exchange data to show the pages.
We use automatic information to keep the Site working, to notice pages that fail, and to understand in a general, aggregated way which parts of the Site are genuinely helpful and which confuse visitors. Because BSS CONCRETE LLC is a working concrete office rather than a data trading shop, these technical records are used for operation and improvement, not for building a portrait of individual readers to sell.
The contact page of the Site may open your own mail programme to compose a message. That action happens on your computer inside the programme you already use; the Site itself does not copy the body of your message into any server log the moment you press a send button in your mail client. Details you type into the fields on the page and then choose to forward become the message you deliberately send, and are treated exactly as the content of a self-written note.
5. Cookies and similar storage
A cookie is a small text file that a website may ask a browser to remember. BSS CONCRETE LLC keeps the use of these files deliberately modest. The Site may rely on strictly necessary technical storage that a browser needs in order to display pages correctly and to remember that a visitor has, for example, chosen to open the navigation list rather than leave it folded. That kind of storage rarely leaves the device and is not used to follow you across unrelated websites.
We do not at present run third party advertising networks that would drop profiling cookies across the Site to serve you adverts for concrete elsewhere. If that situation ever changes, this policy will be updated so that the change is visible and explained before it affects you. You can generally direct your browser software to block cookies or to ask your permission before a site stores them; doing so should not stop you reading any part of this Site, though a small piece of on-device behaviour such as an open navigation memory may simply not persist between visits.
Local storage on your device, similar in spirit to a cookie, may hold small preference values such as whether a reveal animation was already shown. These values stay on your machine, are tiny, and are replaced or erased as your browser clears its storage. None of that technical memory is read by us as a marketing signal.
6. Why we collect information
Every piece of information this policy mentions is collected for one or more of a short set of plain reasons. First, to answer the questions you send: a concrete company exists to reply to a homeowner asking whether a slab can be placed this season, and we need your contact details to deliver that reply. Second, to give you an estimate: pricing a pour properly depends on the scope and site you describe, so the details you volunteer help the office prepare a figure rather than a guess.
Third, to improve the Site and service: automatic records show which pages help and which pages confuse, so we can keep the written detail honest and current. Fourth, to honour the law and to protect both you and us: certain records are kept because an accounting or a legal rule asks for them, and a dispute about a placed slab needs a written trail the way a cracked joint needs a proper saw cut.
Finally we collect nothing for the joy of hoarding it. If a purpose is not named in this section, it is a purpose we likely do not have. Should a genuinely new purpose ever arise the policy will be amended first, described in clear words, and applied only to information gathered after the amendment is published.
7. Lawful grounds for processing
Different legal regimes describe different reasons, or grounds, that justify holding and using personal data. Where the law of a jurisdiction recognises legitimate interest as a ground, BSS CONCRETE LLC relies on it to answer enquiries, to operate and protect the Site, to keep basic technical logs for security, and to improve its pages and services in ways that do not outweigh the reasonable expectations and rights of a visitor. Where the law asks for consent, we treat the act of willingly sending a message through the contact channel as consent to hold that message and reply to it, and you may withdraw that at any time by asking us to delete it.
Where contract is the relevant ground, that applies at the point you and the Company agree to perform a pour, at which time the information you share moves from being an enquiry to being part of a commercial relationship governed by the terms of service and any written agreement. Where a legal obligation applies, we keep what a statute requires and go no further.
Readers inside jurisdictions that do not use this list, such as handlers under the European law of the General Data Protection Regulation, should read these grounds as mapping as closely as possible onto the local framework and should contact us with any question so we can address the specific basis in plain conversation.
8. Sharing and disclosure
BSS CONCRETE LLC is a tightly run office and does not traffic in your data. Your personal information is shared only with the specific parties needed to give you service, and only to the degree the job demands. Technical hosting companies that store or transmit the pages will naturally touch server records in the course of their ordinary operation, under agreements that bind them to keep data safe and use it only for the support we buy.
Where a message about a pour reaches us we do not paste your name out to third parties for marketing. We will not sell a list of enquirers to a mailing house, hand your details to a rival concrete crew, or rent your email address for a newsletter you did not ask to join. We may share specific facts with a partner we hire for a specific task, such as updating the website, and any such partner is limited by contract to that task.
Two narrow cases exist where we would disclose without your prior blessing. One is the law: a lawful warrant, subpoena or court order that has proper legal force can require records to be handed over, and we would comply narrowly. The other is safety: if we reasonably believed that disclosing information would prevent serious harm to a person, we would balance that rare judgement against privacy and act with legal advice. Outside those drawn boundaries your information stays close to the office.
9. Privacy for Children
The Site is an address for adults managing construction, concrete and flatwork — a grown up topic for grown up planning. BSS CONCRETE LLC does not design any part of the Site to attract children, and we do not knowingly collect personal information from a child under thirteen years of age without the consent of a parent or guardian. If you believe that a child has sent personal information to the Company through this Site, please tell us so that we can delete the records promptly.
A page about driveways, foundations, retaining walls and commercial floors is unlikely to capture a young reader for long, but the rule holds regardless of interest: if years of age suggest a child, consent must come from the adult who cares for that child. We take this boundary seriously and apply it without bending when we learn of a possible contact from a young visitor.
10. Retention of data
Retention is the quiet partner of collection, and we keep it short. Messages and enquiries that lead to no project are normally cleared once the conversation is plainly over and no reply is pending, which in practice means a modest span of months. Technical server records are rolled and replaced on an ordinary cycle measured in days or weeks so that nothing about your visit lingers longer than operation needs. Email and paper records attached to a real contract are kept for as long as the applicable business record and tax rules of the United States demand, and are then either deleted or shredded.
When a purpose ends, the data tied only to that purpose should end with it. If you send us a question, we answer, and you decide not to proceed, we do not keep your note as an excuse to market to you a year later. When you later do return with a project, that is a fresh conversation and we treat it as such.
Reasonable retention is not data hoarding. We keep what ordinary prudence and applying law require so that a question today can be answered accurately tomorrow, and we throw away what no longer earns its keep. If you ever ask us how long a particular set of records has been retained, we will answer with the actual cycle that applies rather than a vague ideal.
11. Security safeguards
Protecting the information that is entrusted to us deserves the same craft we bring to a level slab. The Site is served over the secure version of the web protocol, so the traffic between your browser and the pages is encrypted in transit. Access to the records behind the contact channel is limited to the small group of people at BSS CONCRETE LLC who actually need it to answer you, each of whom understands the standard of care described in this policy.
No method of storing or sending data over the internet is completely without risk, and we do not pretend otherwise. What we can promise is honest, ordinary effort: up to date software, tightly scoped access, and a procedure for reacting quickly if a problem is ever reported to the office. A concrete crew knows that a small crack ignored in autumn becomes a big repair in spring; the same habit of catching trouble early shapes how we treat a security matter.
12. Your rights and choices
You keep control of the information you give us. Depending on where you live and the law that applies, you may have a right to ask what personal information BSS CONCRETE LLC holds about you, a right to ask that it be corrected if it is inaccurate, a right to ask that it be deleted when there is no lawful reason to keep it, a right to restrict how it is used, and a right to take a readable copy of it away for your own use. Where the ground for processing is consent, you may withdraw that consent at any time by telling us, and we will stop the consent based activity going forward.
These are contact office rights in practice, not abstract phrases. Write or call the Company at the details in section 16 of this policy, say what right you wish to exercise and for which information, and the office will respond within a reasonable time. We may ask you to confirm your identity so we do not hand your records to someone falsely claiming to be you — the review of a simple question about an addressed fact is normally enough.
13. Third party links and services
The Site may from time to time point to other pages or services, such as a mapping view of the Haun Drive office, a file meant to be opened in an outside viewer, or the public directory of a professional body. Once you leave the Site those pages are governed by their own notices and their own operators, and BSS CONCRETE LLC is not responsible for the privacy practice of any page it does not run.
We include links because they help you find the map, the phone number or the reference you need, not because we endorse every advertisement that happens to sit on a distant page. A sensible reading habit still applies: check the policy of any site before you hand it personal information, the same way you would read the batch tag of a ready-mix load before you pour it.
14. International data handling
BSS CONCRETE LLC is a Utah company and the records of this Site are handled in the United States. Your details flow to the mailbox and the office in exactly that country. Where you contact us from outside the United States you should be aware that your message will travel across borders to reach us, and that the legal regime of the United States governs how those records are treated once they arrive.
Readers in regions with a local privacy law will find that this policy honours the same spirit of openness even where the precise words differ. If you are uncertain whether the transfer of your message is acceptable under a rule that applies to you, the easiest course is to say so in your note; we will discuss it candidly and, where it genuinely cannot be squared, we will not hold your message against your wishes.
15. Changes to this policy
The concrete industry changes slowly but a privacy policy should not be allowed to lie still for years if the Site or the law changes around it. When BSS CONCRETE LLC amends this policy the changed version will be posted on this page with a new effective date at the top, and the change will apply to information collected after the revised date the way the law of most places treats such updates.
We will not quietly bury a big change. If the collection of personal information were ever widened in a material way the revision would be written clearly and dated clearly, so a returning visitor could see at a glance that the ground has moved. Reading this page again before you rely on it is the simplest way to stay current with whatever small amendments the office makes.
16. How to reach us
Privacy questions at BSS CONCRETE LLC are handled by the people who answer the ordinary mail, because there is no reason to trap a simple concern behind a wall of departments. If this policy raises a point you want to talk through, get in touch by any of the following routes and a member of the Company will reply.
If you write you may indicate whether the matter concerns a deletion request, a correction, or a general security report. Designating the type helps the office route it accurately, though a plain news story about the site manager and the driveway will still reach a real reader and be answered.